If you’re moving out of an apartment, there may be some community or HOA rules by which you must abide. We have years of experience of moving folks into and out of apartments so we’re quite familiar with some of these nuances.
We will contact your building representatives or HOA to find out any rules we should know and we’ll be sure to follow them. We want you to move out of your old spot as a good neighbor and into your new spot as a great neighbor!
We’ll also come assess your apartment(s) before scheduling the move so we know what we need to bring, whether there’s an elevator, if there are back stairs that are easier to navigate, or if there are any furniture size considerations to take into account. Sometimes we do have to take pieces of furniture apart, but we will be sure to rebuild them before you even notice!
One of the other most annoying parts of moving into or out of a home is cleaning. You want to leave the home you’re leaving in tip top shape for the new tenants just like you want the home you’re moving into to be sparkling clean.
When we’ve finished packing all of your belongings and moving them into the pod, we offer a cleaning service to go through the apartment and clean every surface and leave it looking brand new. We scrub baseboards, clean bathtubs, disinfect dishwashers. If you have a deposit, you’ll be sure to get it back or we’ll wave our cleaning service fee.
And we offer a cleaning service at the home you’re moving into so that it’s pristine before we begin moving in your belongings. Again, we’ll hit every possible surface, clean every possible nook and cranny, and if you find anything to not meet your satisfaction, we’ll send someone in immediately to clean it up!
If you’ve opted not to pull your own pod, but you do have a car to take with you – we’ll help you with shipping a car for an additional fee. This may mean having one of our highly qualified movers drive your car for you with the moving pod attached. If you don’t feel comfortable with that option, we may be able to load your car into a car transport pod and take that with us and your belongings.
We have full coverage insurance – both for your call, the move, your belongings, and our staff – and no hidden fees. We will tell you ahead of time what the cost of moving your car will be and we won’t pursue anything of additional cost without alerting you and obtaining your consent via the app.
Weather can sometimes slow us down, simply due to traffic and logistics. We definitely take this into account when scheduling your move and giving you a move-out/move-in window. But we have an app to which you’ll be given access when you schedule your move. This way you can always follow along, know exactly where your things are, and be warned of any suspected delays.
We can move in and move out very quickly regardless of weather, we carry tarps and packaging with us to ensure that none of your belongings are damaged. The most significant delays come when we’re transporting the pod on your behalf.
Because we respect your belongings and we value our employees, we want to be sure that transport is as safe as possible. Significant storms or unanticipated weather events may slow us down, but we’ll be open and transparent about what that means for your move!
One of the most tedious, annoying parts of moving is putting all of your belongings into boxes to move. Things you had entirely forgotten about, things you can’t live without, things you don’t care about but need etc. We’ll pack it all up for you so that you can mentally prepare instead of spending all your time building and filling boxes.
You’ll have the opportunity to arrange timing with one of our experts. If you’ve already moved but you need your things sent, we’ll get all of your belongings packed up and delivered. If you haven’t moved yet but you don’t want to wait until the last minute, we’ll either come pack you up while you’re at home or we’ll pack up while you’re away at work. All of our professionals have had background checks completed, so you’ll have no concern with them in your home without you.
All you need to do is fill out one of our packing lists – this will tell us what needs to be packed, where it is, and any special precautions that need to be taken. You’ll also note any rooms or areas that are off limits or that aren’t ready yet. We’ll bring the boxes, the tape, the markers, etc. And we’ll make sure that everything is cataloged and noted. If you need these boxes kept in a moving pod, we’ll arrange that too.