Happy Staff! Happy Customers!

Tired of asking your employees how they want to be recognized? One of the hardest parts of personnel management can be recognizing your employees in a way that is meaningful to them. Some folks like a quick email acknowledgement and more similar assignments. Some prefer a big party with a balloons and leadership recognition. If your employees aren’t telling you how you can make them happy, you may feel unable to do so!

We use surprisehr.com to ensure that our staff are engaged, safe, and efficient. Their platformed employee recognition and rewards allow us to focus on getting our movers ready to complete the task at hand. And this platform follows through on ensuring they are recognized and rewarded as appropriate.

We take our client satisfaction seriously. You should feel safe, comfortable, and at ease during a big move and because we know that’s easier said than done, we at least want to simplify the hardest part – actually moving your belongings.

By ensuring that our strong and kind movers are happy, we are ensuring that they treat you and your belongings with respect and care. And don’t worry about gratuities – a reasonable gratuity rate is included in your fee as outlined on your quote.

Beyonce and Surprises

On December 13, 2013, out of nowhere, suddenly the world was blessed with a brand new self-titled original nuanced album from Beyonce. She had released albums before, four of them, and they were all great pop records produced under the management of her father, Matthew Knowles. At some point after the release of the third album, Beyonce took a professional hiatus fired her dad manager, the man who had been managing her for her entire life and career, with little explanation. She released 4 in 2011 – it was an R&B record, pop vibes, and included her feminist anthem “Run the World (Girls).” It felt like our Beyonce, who we’d all known since she was a child in the girl group Destiny’s Child. Suddenly she was taking risks. She said it herself.
I said I’m going to take a risk and I’m going to bring R&B music back and I’m going to add bridges to songs and chord changes. I’m going to sing about love and do the opposite of what I thought I was going to do. I’m not going to try to be cool, forget being cool. I’m going to be honest. I’m going to be sad. I’m going to be passionate. I’m going to be vulnerable. I’m going to sing from my heart.
Everything she had ever learned from her father – what to hide as a woman in order to become successful – was no longer her recipe for success. We had enough of the polished proper Beyonce and she wanted us to see her as strong, vulnerable, unpredictable. 4 did fine, it got positive reviews from critics, it debuted at number one on the billboard 200 and sold over three hundred thousand copies in its first week. But it still didn’t feel that open. We were still looking at the polished veneer of a well-trained woman. And then, December 13, 2013 happened. Beyonce the album dropped, suddenly – no build up, no media blitz, no HR or marketing push, no music videos, radio singles, or vague album art. Just… an album appeared online and we all had access to it. And it was…. a revelation. Also revelatory, surprisehr.com offers employee experience for good work instead of just gift cards. Employee engagement and recognition lead to employee growth and retention. So, whether you’re looking to better recognize and retain your current staff, or offer better engagement programs to future staff – we’ll give you and your employees something to celebrate. Ok now back to the Beyonce stuff! Beyonce gave us a new star, a woman in charge of her own career, a woman without fear of talking about sex and love and betrayal and her husband. Her voice was less polished than before, her writing visceral and explicit. She was no longer using suggestive but still dad-approved language like “lately I feel the funk coming over me I don’t know what’s gotten into me the rhythm’s got me feelin’ so crazy babe” (Naughty Girl, Dangerously In Love, 2003). She moved on to the slightly less daddable lyrics, “I’mma show you how I stroke (stroke it) Bringing work up on top of me I’mma let let you be the boss of me I know everything you want Give me that daddy long stroke” (Blow, Beyonce, 2013). Small step, but it demonstrates an artistic growth, a woman we all knew and loved finally exploring and displaying her sexuality in an adult, controlled, consensual way. She may have been asking us to say her name say her name” (Destiny’s Child, The Writing’s On the Wall, 1999) but it wasn’t until she released an entire album called Beyonce that we began to understand the cultural impact this woman would have.

Apartments

If you’re moving out of an apartment, there may be some community or HOA rules by which you must abide. We have years of experience of moving folks into and out of apartments so we’re quite familiar with some of these nuances.

We will contact your building representatives or HOA to find out any rules we should know and we’ll be sure to follow them. We want you to move out of your old spot as a good neighbor and into your new spot as a great neighbor! We’ll also come assess your apartment(s) before scheduling the move so we know what we need to bring, whether there’s an elevator, if there are back stairs that are easier to navigate, or if there are any furniture size considerations to take into account. Sometimes we do have to take pieces of furniture apart, but we will be sure to rebuild them before you even notice!

Cleaning Services

One of the other most annoying parts of moving into or out of a home is cleaning. You want to leave the home you’re leaving in tip top shape for the new tenants just like you want the home you’re moving into to be sparkling clean. When we’ve finished packing all of your belongings and moving them into the pod, we offer a cleaning service to go through the apartment and clean every surface and leave it looking brand new. We scrub baseboards, clean bathtubs, disinfect dishwashers. If you have a deposit, you’ll be sure to get it back or we’ll wave our cleaning service fee. And we offer a cleaning service at the home you’re moving into so that it’s pristine before we begin moving in your belongings. Again, we’ll hit every possible surface, clean every possible nook and cranny, and if you find anything to not meet your satisfaction, we’ll send someone in immediately to clean it up!

Vehicle Moving

If you’ve opted not to pull your own pod, but you do have a car to take with you – we’ll help you with shipping a car for an additional fee. This may mean having one of our highly qualified movers drive your car for you with the moving pod attached. If you don’t feel comfortable with that option, we may be able to load your car into a car transport pod and take that with us and your belongings. We have full coverage insurance – both for your call, the move, your belongings, and our staff – and no hidden fees. We will tell you ahead of time what the cost of moving your car will be and we won’t pursue anything of additional cost without alerting you and obtaining your consent via the app.

Weather

Weather can sometimes slow us down, simply due to traffic and logistics. We definitely take this into account when scheduling your move and giving you a move-out/move-in window. But we have an app to which you’ll be given access when you schedule your move. This way you can always follow along, know exactly where your things are, and be warned of any suspected delays. We can move in and move out very quickly regardless of weather, we carry tarps and packaging with us to ensure that none of your belongings are damaged. The most significant delays come when we’re transporting the pod on your behalf. Because we respect your belongings and we value our employees, we want to be sure that transport is as safe as possible. Significant storms or unanticipated weather events may slow us down, but we’ll be open and transparent about what that means for your move!

Moving Pod

Either over time or on moving day, we’ll load all of your belongings into a moving pod that will take it to your new home for you. We have pods of different sizes based on the home from which you’re moving – so you get to choose between the following options: Studio, 1-bdrm, 2-bdrm, 3-bdrm, 4+-bdrm. If none of these work, we can discuss alternative options. For those people who want to move themselves, we’ll be happy to help you hitch the pod to your vehicle and send you on your way. The pod will be picked up by our staff at your new apartment and we’ll take it, and any boxes and moving materials, you want. And if you want to be moved with as little work as possible, we’ll transport the pod to your new home for you and move all your things in – careful to return them to either wherever you tell us or wherever best relates to where it was stored in the original place.

Packing

One of the most tedious, annoying parts of moving is putting all of your belongings into boxes to move. Things you had entirely forgotten about, things you can’t live without, things you don’t care about but need etc. We’ll pack it all up for you so that you can mentally prepare instead of spending all your time building and filling boxes. You’ll have the opportunity to arrange timing with one of our experts. If you’ve already moved but you need your things sent, we’ll get all of your belongings packed up and delivered. If you haven’t moved yet but you don’t want to wait until the last minute, we’ll either come pack you up while you’re at home or we’ll pack up while you’re away at work. All of our professionals have had background checks completed, so you’ll have no concern with them in your home without you. All you need to do is fill out one of our packing lists – this will tell us what needs to be packed, where it is, and any special precautions that need to be taken. You’ll also note any rooms or areas that are off limits or that aren’t ready yet. We’ll bring the boxes, the tape, the markers, etc. And we’ll make sure that everything is cataloged and noted. If you need these boxes kept in a moving pod, we’ll arrange that too.